Privacy Policy

Introduction

Your Peak Presence (“Company”, “we”, “us”, or “our”) operates the website yourpeakpresence.com and provides branding, design, content and related services (collectively, the “Services”). This Privacy Policy explains how we collect, use, share, and protect your personal information in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and related rules, to the extent applicable.

By using our website or Services, you agree to the practices described in this Privacy Policy.

Scope and definitions

• “Personal data” means any data about an individual who is identifiable by or in relation to such data, as defined under the DPDP Act.

• “Data Fiduciary” in this context refers to Your Peak Presence as the entity determining the purpose and means of processing personal data.

• “Data Principal” refers to you, the individual whose personal data is collected and processed.

Information we collect

Information you provide directly

We may collect personal data when you:

• Fill out a contact form or project enquiry form.

• Subscribe to a newsletter or email list.

• Request a proposal, consultation, or discovery call.

• Communicate with us by email, phone, or other channels.

This may include:

• Name.

• Email address.

• Phone number.

• Company name and role.

• City, country and other business details.

• Any other information you choose to share in your message or project brief.

Information collected automatically

When you visit our website, we may automatically collect:

• IP address and approximate location.

• Browser type and version.

• Device type, operating system, and settings.

• Pages visited, time spent, referring/exit pages, and clickstream data.

• Information collected through cookies and similar technologies.

Information from third parties

We may receive information about you from:

• Email marketing / CRM providers.

• Analytics and advertising partners.

• Social media platforms if you interact with our profiles or ads.

Legal basis and purposes of processing

Where required under Indian law, we rely on one or more of the following grounds to process your personal data:

• Your consent, obtained through forms, checkboxes, or similar mechanisms.

• Performance of a contract or pre‑contractual steps at your request.

• Compliance with legal obligations under Indian law.

• Legitimate business interests such as improving our Services, protecting our website, or preventing misuse, provided such interests do not override your rights.

We use your personal data for purposes including:

• Responding to your enquiries and providing proposals.

• Delivering and managing our Services and client projects.

• Sending administrative information such as invoices, updates, and notices.

• Sending marketing communications (newsletters, updates, offers) where you have consented or where permitted by law.

• Analysing website performance and improving user experience.

• Maintaining security, preventing fraud, and enforcing our terms.

• Complying with applicable legal and regulatory obligations.

Cookies and similar technologies

We may use cookies, pixels, and similar technologies to:

• Enable core site functionality.

• Remember your preferences.

• Measure website traffic and performance.

• Support marketing and retargeting campaigns.

You can control cookies through your browser settings and, where applicable, through any consent banner displayed on the site. If you disable certain cookies, some parts of the website may not function properly.

How we share your information

We do not sell your personal data. We may share your data in the following limited situations:

• Service providers and vendors
  With third‑party service providers that help us operate our website and deliver our Services, such as hosting providers, email service providers, CRM and project management tools, analytics providers, and payment processors. These parties are allowed to process data only as necessary to provide their services to us and are expected to follow appropriate security measures.

• Team members and collaborators
  With employees, contractors, or collaborators who assist in delivering our Services, under confidentiality and data protection obligations.

• Legal and compliance
  When required by law, regulation, legal process, or governmental authority in India, or to protect our rights, property, or the safety of our users or others.

• Business transfers
  In connection with any merger, acquisition, restructuring, or sale of all or part of our business or assets, where personal data may be transferred as part of the transaction, subject to this Privacy Policy or a similar successor policy.

International transfers

Some of our service providers or systems may be located outside India. Where your personal data is transferred outside India, we will take reasonable steps to ensure that such transfers are in line with applicable legal requirements and that appropriate safeguards are in place, to the extent required under Indian law.

Data retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, or as required to:

• Provide our Services and maintain client relationships.

• Comply with legal, accounting, or reporting obligations.

• Resolve disputes and enforce our agreements.

Once personal data is no longer required, it will be deleted or anonymised in a reasonable timeframe, subject to legal requirements.

Your rights

Subject to applicable law, you may have the right to:

• Request confirmation of whether we process your personal data and access to such data.

• Request correction of inaccurate or incomplete personal data.

• Request erasure of your personal data where it is no longer necessary for the purposes for which it was collected or where you withdraw consent, subject to legal limitations.

• Withdraw consent for processing that is based on your consent (for example, marketing emails), without affecting the lawfulness of processing prior to withdrawal.

• Lodge a grievance or complaint with us about how your personal data is handled, and escalate to the designated authority under Indian law if you are not satisfied with our response, once such mechanisms are fully operational.

To exercise your rights, please contact us using the details in the “Contact us” section below. We may need to verify your identity before acting on your request.

Children’s privacy

Our website and Services are intended for business and professional use and are not directed to children under the age prescribed by applicable law (typically 18 years in India). We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so that we can take appropriate steps to delete such data where required.

Security

We use reasonable technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is fully secure, and absolute security cannot be guaranteed.

Third‑party websites and services

Our website may contain links to third‑party websites, tools, or services (such as social media platforms, scheduling tools, or payment gateways). These third parties have their own privacy practices and policies. You are encouraged to review their privacy policies, as we are not responsible for their practices.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Services. The “Last updated” date at the top of this page indicates when it was last revised. Continued use of the website after such changes indicates your acceptance of the updated policy.

Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:

Your Peak Presence
Email: anshuman@yourpeakpresence.com
Address: A-277, Sector 37, RHO 2